
just get out of the way, wouldja??
by
jamma
on Tue 09 Nov 2004 02:53 PM EST
so, silly me, took the kidlets to walmart today. i had to return a few things, and i wanted to pick up ephraim's tres cool christmas present while it was on sale.
first things first, to get gas. the poor guy at the till was having trouble getting someone's credit card to go, so he asked this girl (had a manager's tag or something??) how to manually put it in... there was a pretty good line up of people waiting to pay, but this poor kid couldn't really do anything with this card that wouldn't swipe. instead of being nice and just helping him out, she takes the card, gets it to go through, and then proceeds to reprimand him (in front of the rest of us waiting to pay for our gas) for asking her for help... says that he can't do that when there are customers waiting to be served. ummm... okay, so what was he supposed to do? say, "sorry buddy, you're going to have to wait until i ring these other thirty people through because i don't know how to get your card to register." yah, now that's customer service. why do people do that? does it really make the manager or whoever feel bigger to tell someone how to do their job in front of other people?
this happened to me once when i was working at a cigar store in belleville while i was in college. i had been there for several months, had opened the store that morning by myself, which meant i was there since 6:30 or 7 in the morning, and then my relief person (who had only been working for a couple of weeks) saunters in at noon and wants to know why i haven't swept anything... because, you know, you should be sweeping and cleaning while there are people in the store. then she yelled at me for standing on something to get an item for a customer. i quit that night.
as a customer, i don't want to hear it. as an employee, i don't want to hear it when i'm supposed to be waiting on other people.
anyways, at walmart, after waiting in line for the return for a good twenty minutes, and after a lady butted in behind me by pretending to chat nice... and after i kept telling keyzia to be patiend, and after trying to keep ephraim from crying... off we go to finish off our shopping. but, by this point, it was time for lunch. quick detour to macdonald's, then pick up our stuff, then pay and run home.
but, man, was it busy. and, what is it with people standing in the middle of the aisle in a giant pack and chatting? can you not move off to the side? seriously, i am going to start ramming people here! it's only november and the christmas idiots are already out shopping. today made me realize that shopping with my children from now until christmas is really going to be out of the question. not a possibility. i actually heard someone walk by me say, "is it stupid day today, or what?" i think it must have been. and i think stupid day is going to last from now until january 5th. i guess we'd might as well face it....